Two standards that support and optimize the implementation of ISO 9001 requirements have just been updated to bring them in line with the latest version of ISO 9001 - Quality Management System.
ISO 10014, Quality management systems - Managing an organization for quality results - Guidance for realizing financial and economic benefits, is aimed at top management. It takes a structured approach to achieving financial success using the quality management system and principles described in the ISO 9000 family of management system standards.
The use of this standard enables the monitoring and management of trends in key performance metrics in order to take actions that will help to enhance performance. It also proactively anticipates and manages risk, optimizes value and offers examples of a structured approach to business performance improvement.
ISO 10013 - Quality management systems - Guidance for documented information provides guidelines for the development and maintenance of the documented information necessary to support an effective quality management system, tailored to the specific needs of the organization. It takes into account the legal and regulatory framework, needs and expectations of interested parties, risks and opportunities, and strategic direction of the organization when na organization plans what documented information to maintain and retain.
The improved version acknowledges advancements in documentation that have occurred since the prior release, such as improvements to security measures and the emergence of automation to control the flow of processes.
Both of these standards were developed and updated by ISO subcommittee 3 Supporting technologies of committee ISO/TC 176 Quality management and quality assurance.