Both the market and consumers are increasingly paying close attention to brands and demanding that they become more sustainable and effectively demonstrate that the actions they have implemented are becoming more environmentally and socially responsible. This pressure extends to the entire supply chain, which is becoming increasingly complex, as the…

Competence is part of the backbone of any organization. The Auditing Practices Group paper in which APCER participates, and that provides guidelines on auditing "Competence", has been revised to give an expanded view regarding competence requirements across the ISO 9001 body of requirements. This Guidance on Audit Competence can be…

Two standards that support and optimize the implementation of ISO 9001 requirements have just been updated to bring them in line with the latest version of ISO 9001 - Quality Management System. ISO 10014, Quality management systems -  Managing an organization for quality results - Guidance for realizing financial and…

The paper on “Statutory and Regulatory requirements" has been revised to provide guidance on auditing the capability of the quality management system to address applicable Statutory and Regulatory (S&R) requirements. The revised version illustrates the diversity of S&R requirements, the relation with the elements of the standard, visual aids to…